Terms and Conditions

On your enrollment agreement which you signed there are some points about cancellation – they are part of this cancellation policy. When you enrolled for this training, you had available coaching support from a coach/trainer (whether you have chosen to use it or not). The refund policy is based on that support as well as the training material you received when you enrolled (if any).

You have acknowledged on the enrollment form that the non-refundable cancellation fee may only be applied to a future training with Success Development Solutions for two (2) years from the date of the enrollment agreement. There is a rollover fee of $250.00 per training.

Cooling off – 3 days if you are a US or Canada resident/citizen, 7 days for the rest of the World: in your enrollment agreement, you have three (3) days to change your mind (if you are a US & Canada resident) or seven (7) days to change your mind (for the rest of the world) and have your deposit refunded. After that time, these cancellation policies apply. Please note, if you were given or sent any books, manuals, CD collections,etc. as part of your deposit, the refund will only occur after returning these to our office. There will be no refund given if a digital product was provided as part of the deposit. Any products needs to be in perfect condition, otherwise we need to adjust the refund.

If you have placed an amount toward a training you have enrolled into, and that amount is less than or is the same amount as the deposit, then no refund will be given, regardless of when your cancellation is lodged.

You may have entered into a payment plan and received a discount. You must keep the payments current. Failure to do so will result in you being required to pay the full price for the training and/or pay a penalty.

If you cancel your enrollment within or less than (2) months of the start of the training that you have initially enrolled into, then no refund will be given, and your complete payment will be brought forward to the next training of your choice (within a maximum 2 years or less from the date of the first payment (known as deposit)). You may also decide to purchase a product up to the value of the amount paid, less the amount of the deposit and a $1500 cancellation fee.

If you don’t show up at the training or abandon the training at any point during the training, no refund is due. The cancellation fee is in this case 100% of the amount paid. If you fail to attend a specific training without notifying us then there will be no refund due to you, although at the discretion of Success Development Solutions management you may be able to select another training if it is within the 2 year period as specified above.

If, during the training you are found unfit to participate in this training (or disruptive) by a representative and/or staff member of Success Development Solutions, you will be required to leave the training immediately. No questions or discussions will be entered into, and Success Development Solutions representatives and/or staff will be the sole judge. In this case, no refunds will be given. All training materials including manuals are to be handed back to us on the spot.

In the case of a national emergency, an Act of God, terrorism or a natural disaster, training dates or locations may be changed. In this case, no refund will be due. The credit may be transferred to another training or used to purchase a product.

As these are media that can be easily copied and duplicated, no refund will be given for Cds, Dvds, mp3, media or digital downloads (including USB sticks) for any reason. The only exception is if the media is defective – in which case we will provide a replacement free of charge. All sales are final.